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Customer Service

Transform customer experiences by empowering agents to drive faster resolution using generative AI and automation.

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OmniChannel

Instantly connect and engage with their customers via channels like Live Chat, Social Media, Voice, and SMS.

Power Pages

Quickly build customizable, low-code business websites. Enable all your teams to create professional websites.

Power Virtual Agent

Build intelligent bots in minutes using Generative AI and respond rapidly to customer and employee needs at scale.

Why choosE us

For more than 14 years we have delivered successful CRM implementations (Sales, Customer Service, Field Service and Project Operations). Now we deliver Human Resources, Customer Insights and Power Apps. Our team of experts is working with customers in 8 different countries and our team continues to grow. 

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We offer complete services for all Customer Engagement solutions: Sales, Customer Service, OmniChannel, Marketing, Field Service, Project Operations and all Power Platform Apps

TECHNOLOGIES

Power Apps, Power BI, Power Virtual Agent, AI Builder, Azure, Azure Synapse, Integrations, Upgrades and Migration? We can deliver!

INNOVATION

We are proud of our ways of finding solutions to every CRM problem. Depending on the budget and timeline we’ll always find a way to get it done! If the solution is not available, we’ll create one!

PEOPLE

Our company has a stable highly skilled core team, having passed more than 50 Microsoft certifications in the last 3 years.

Earn customers for life

Transform customer experiences by empowering agents to drive faster resolution using generative AI and automation.

WHAT WE OFFER
Implementation

Complete Dynamics 365 Customer Service & OmniChannel implementation services

Plugins Development

Extend the out-of-the-box functionalities and integrate with your preferred 3rd party applications 

Support

Enterprise level technical support for new and existing CRM Implementations, at an affordable price

Licensing

Clear, transparent and optimized licensing to help you navigate through the Microsoft complex licensing

Business Analisys

Processes optimization and industry best practices gathered in a comprehensive functional requirements document

Power BI Reporting

Out-of-the-box reporting for more than 50 Customer Service KPIs, leveraging the full features or Power BI

OUR CUSTOMERS
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Contact us

Address:

21 Rennes Street, Sibiu, 550006,  Romania

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