This is impressive! Copilot in Edge is able to summarize a YouTube video and even provide the main conclusions! BUT,…
What’s New
Staying ahead of the game in the ever-changing environment of customer service is critical for organizations to flourish. Microsoft recognizes this,…
Copilot in Dynamics 365 Customer Service is now available across multiple geographic regions. Customers outside the US can now experience…
With each new release, Microsoft brings forth a number of exciting new features and capabilities. However, to make room for…
Microsoft Dynamics 365 Customer Service is a sophisticated business application that enables customer service agents and supervisors to provide prompt,…
There have been a series of new features so far this year in Dynamics 365 Customer Service and OmniChannel. These…